Telephonic has partnered with OrecX for a complete Call Recording Suite.


Telephonic is pleased to provide it's enterprise and call-centre clients an industry leading call recording suite that uses open-source tools to capture all desired calls. This solution can scale to record up to 200 concurrent calls without disrupting or adding load to your existing IP-PBX. 

Please contact Telephonic to arrange a demo. Pricing is available as a monthly hosted service or a on-site licensed solution. 

Oreka Total-Recorder

Oreka TR allows clients to search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number or other customer requirements. The VoIP Ready Oreka TR enhances the Oreka GPL recorder that runs on all computer operating systems and integrates with any phone system. Access to the calls is provided with standard browsers like Internet Explorer or Mozilla Firefox, without installing any additional software. Replay of calls works with a standard Media Player. Powerful and flexible search criteria allow for immediate and accurate retrieval of required calls.


Recording and storage

  • Record VoIP SIP sessions by passively listening to network packets. Both sides of a conversation are mixed together and each call is logged as a separate audio file.
  • Record from a standard sound device (e.g. microphone or line input). Can record multiple channels at the same time. Each recording goes to separate audio files
  • Open plugin architecture for audio capture means that the system is potentially capable of recording from any audio source.
  • Automatic audio segmentation so that continuous audio sources can be split in separate audio files and easily retrieved later.
  • Voice activity detection.
  • GSM6.10, A-Law and u-Law compression available in order to save disk space.
  • Recording metadata logged to file and/or any mainstream database system.


User interface

Recordings retrieval can be done using the following criteria (when available):
  • Timestamp
  • Recording duration
  • Direction (for a telephone call)
  • Remote Party (for a telephone call)
  • Local Party (for a telephone call)


Testimonials for OrecX TR


“It was simple to download and implement Oreka TR’s call recording application. During the pilot, OrecX was responsive to our requests for enhanced functionality and were able to develop these features before the pilot was completed.” 
— Eric Rempel, Chief Information Officer, Transportation Solutions Group 

“The traditional recording systems we looked at were proprietary with limited integration flexibility. With Oreka TR, we implemented the whole stack without any proprietary part. We got support from OrecX and we also made a few in-house changes to the system that would not have been possible with a traditional solution.” 
— Matt Roth, Project Lead, Intermedi@ Marketing Solutions 

"OrecX's decision to license its recording software under the GNU GPL is just what customers like InterMedi@ need. To succeed with demanding technologies such as VoIP, customers and vendors need the flexible cooperation terms that open source provides." 
— Don Marti, Site Editor, LinuxWorld.com 

“The Oreka TR VoIP call recording application has enhanced our call center operation by giving us easy- to-use performance management tools that improve the customer/agent interaction and overall profitability of our operations.“ 
— Todd Berger, VP Call Center, Transportation Solutions Group 

“The capabilities of the Oreka TR open source recording solution allowed us to take on work for which we would otherwise not been able. The enhanced monitoring features and the integration to our performance analytics tool increased our call quality and gave us additional capacity to pursue new clients."
— Vance Dailey, VP, Information Technology, Intermedi@ Marketing Solutions